Event Control Room Specialists

Experienced Emergency Service Professionals providing expert management, control and support

Mint Command plan, manage and staff event control rooms for mass participation sport, music and ceremonial events across the UK.

0 +

Years of combined emergency service experience

0

Supporting events since

0 +

Event clients served

0 +

The Team behind MinT

About us

Professional control rooms,
run by professionals

We have previously trained and worked in busy emergency service control rooms. We also have experience with the planning and delivery of various different events at both operational and tactical level.

Irrespective of the type of event we can help with the control and command function and other planning roles required.

Trusted by

Some of the organisations we work for

Event organisers, venues, governing bodies, charities and local authorities across the UK.

Capability

What we do

From a single radio operator to a full multi-agency control room.

Before the event

  • Assist with any pre-event planning
  • Support with production schedule management
  • Source other services required in the control room
  • Deliver desktop tabletop exercises
  • Provide training to improve staff knowledge and ability

Event live

  • Manage a multi-agency control room
  • Co-ordinate different roles and responsibilities
  • Work to the principles of JESIP
  • Provide radio operators to staff dedicated channels
  • Ensure the communication of relevant information
  • Identify risks and threats that need addressing
  • Escalate all incidents that need interventions
  • Ensure all issues are responded to effectively

After the event

  • Create comprehensive logs to record all information
  • Provide statements and gather evidence if needed
  • Attend debrief meetings with key stakeholders
  • Collate feedback for organisational memory

We will also assist with any other requests identified.

In the control room

The roles we undertake

Control Room Management

From initial set ups in venues, ranging from Scout huts and marquees in fields to rugby stadiums and 5-star hotels, whatever the venue we adapt the event’s needs to ensure sufficient seating, power supply and suitable layout.

Course/Route Operations

Linking in with the crews on the ground we ensure that all information is passed relating to the set up of any course, whether it be on closed or open roads.

Venue/Site/Hub Management

This role varies from liaising with event village staff or other teams, through to having a dedicated channel that is for the relevant event managers to communicate with one another.

Traffic Management

We can provide the control room coordination of traffic management plans for an event, ensuring that road closures are placed in on time by the relevant contractors.

Security and Stewarding

From the initial deployment of staff before an event starts, to the stand down times. We make sure staff and supervisors put road closures in at the times needed and then take them out as directed by the authorised person within the event control room.

Medical/First Aid Response

From obtaining the initial information from the informant on the ground, we ensure all details needed are recorded and then triage the situation given other incidents that are ongoing.

What shapes the team we send

Every event is different. How many of these roles we deploy, and how the control room is staffed, is shaped by the event itself.

The type of event
The size of the event and the number of people expected to participate
The location of the event
The location of the control room
The number of functions to cover within the control room
What the client requires from us
I have worked with Neil and Mint Command on many occasions with Virgin Sport events as well as for other organisers. Neil and his team are an extremely professional and knowledgeable group in EVENT COMMAND. When in control, they are completely in Control. Neil has managed some of the most organised event control rooms I have worked in. They run an extremely efficient, calm and organised set up, even when the pressure is on. I would not hesitate to use MINT Command for my events, and I will continue to recommend them to other events that I am involved with.
Wassim Shamsuddin
Consultant Anaesthetist & Pre-Hospital Physician, Company Director, Event Medical Consultancy; Medical Director Virgin Sport, IronMan UK & Jigsaw Medical
Our events

Where we work

We have managed / supported and will be managing / supporting the Event Control Rooms for the following mass participation events…

Mass participation

  • London Marathon
  • RideLondon
  • Tour of Britain
  • Brighton Marathon
  • Ride Across Britain
  • Cardiff Half Marathon
  • Velothon Wales
  • The Big Half

Music, ceremonial and city

  • British Summer Time, Hyde Park
  • Pride in London
  • Brighton Pride
  • The Lord Mayor's Show
  • Proms in the Park
  • Field Day Festival
  • Chinese New Year Celebrations
  • Hackney Carnival

International and stadium

  • Tour de France, Yorkshire
  • UCI Road World Championships
  • ITU Triathlon World Championships
  • London Stadium
  • NFL on Regent Street
  • Major League Baseball
  • National Paralympic Day
  • Airshows, Shuttleworth

A selection only. Mint Command have supported event control rooms the length and breadth of the UK since 2013.

London events

The Event Control Rooms we have managed and supported across the capital, from the London Marathon to Pride in London.

National events

Cycling, running and other mass participation events we have supported the length and breadth of the UK.

Future events

Where you can expect to find the Mint Command team over the coming months and years.

Can your event afford not to have a professional control room?

Tell us about your event and we will tell you exactly how we can support it.